How to Raise a Complaint

Last updated: October 2026

We want every homeowner who contacts Sparetranslation Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what to expect. It is a general template and is not legal advice.

What You Can Report

You can write to us about:

• Your experience phoning or contacting Sparetranslation Pest Control
• How your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider you were matched with

If the Issue Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, work and customer service. If you have a problem with work done in your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback helps keep our network honest, and providers who repeatedly fall short of what we expect may be removed. Please note that Sparetranslation Pest Control cannot settle contract disputes, issue refunds for a provider's work or make decisions for a provider.

If your worry is about how a pesticide was applied, you can also contact the agency that regulates pest control in Missouri.

How to File

Email contact@sparetranslation.property and include these items:

1. Your name and how to reach you 2. The date you contacted us or the provider 3. The phone number you phoned or the form you used, if you remember 4. The provider's name, if you know it 5. A clear account of what happened and what outcome you want

What Happens Next

First, we confirm receipt by email, usually within a few business days. Next, we look into what happened, which may include contacting the provider. Then we reply with what we found and any steps we are taking.

If You Are Still Unhappy

You can reply and ask us to look again. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau.

Contact

Email: contact@sparetranslation.property